Research suggests that support from family and close relationships can make a meaningful difference for someone navigating anxiety or an anxiety disorder. The way we respond to someone in a moment of distress can help them feel more understood, less alone, and more supported in what they’re experiencing.
While it isn’t anyone’s role to fix another person’s anxiety, small, caring responses can go a long way. Showing up with patience, curiosity, and compassion can have a real impact.
Here’s how to comfort someone with anxiety — and how to support them:
Listen without judgment
Everyone wants to be heard. The best place to start is to listen when they are talking, ask curious open-ended questions to understand their experience, and try to resist providing any judgments or advice too quickly.
Acknowledge and validate their feelings
Everyone also wants to feel seen. Once you’ve listened and asked good questions, try to reflect back their feelings and experience that they’ve shared with you. Even if you don’t fully resonate with their experience or their reaction to a situation, just naming their experience in a neutral way can help provide a bit of a calm. Statements like, “It sounds like you’re just feeling really afraid about what’s going to happen at work,” can be very useful to that person.
Stay calm and patient
Try to keep your own emotions and responses in check. If you get irritable, stressed, or pulled into the person’s anxiety with them, it will not be very helpful for that person. This can be difficult if the person is repeatedly talking to you about the same topic or is justifying their anxious behaviors, but your calm presence is what they need the most. Trying some subtle deep breaths yourself or reminding yourself that the anxiety is causing this can help you stay grounded.
Offer reassurance and ask how you can help
Once you’ve adequately listened, you may find natural moments to share caring, reassuring words. You don’t want these words to be overly sugar-coated or feel dismissive of their struggles. Statements like, “I’m here with you now,” or “I know things are feeling overwhelming, but we’re safe here right now,” can be helpful reassurances. There may also be an opportunity to ask them if there is anything they need from you. However, don’t put too much pressure on this. Depending on what level of anxiety they are experiencing, they may not know what they need.
Point them towards getting more support
Professional help is warranted when symptoms of stress are severe or persistent. If the person feels heard by you, the conversation has progressed, and they seem to be in a calm enough state to hear it, you can ask how they feel about getting more support for their anxiety. If it feels appropriate, you could even offer to help the person find a mental health provider to talk to about it. For example, “I know of directories like Headway that have a lot of great anxiety therapists, I’d be happy to send you the link or help you find one.”