1. Build a website
Your website is likely a potential client’s first point of contact with you, so it’s crucial to invest in it. Along with a headshot and bio, create a logo and aesthetic (think fonts, colors, and images) that’s consistent across all your platforms (social media, emails, and so on).
When it comes to your web content, put yourself in a potential client’s shoes. Think about how a client may be feeling in the moment of searching for care: How can you speak to this feeling in your website and paint the vision for how they'd feel working with you? What would you want to know if you were checking out a therapist for the first time? Consider adding pages about the services you provide, your location — maybe even a picture of your office — and how to book an appointment.
It can also be helpful to create a blog where you post about topics relevant to your practice. Along with establishing you as an expert in your field, you can boost your website ranking by regularly publishing new content that includes relevant keywords.
Read more about building a website for your therapy practice.
2. Create social media profiles
Social media is another way to connect with a broader audience. Once you identify your target audience, do some research to find out which social media channels they spend the most time on. For instance, if you want to reach Gen Z clients, you may want to create a TikTok profile. But if your goal is to connect with older people, then you could post more on Facebook.
In addition to introducing yourself and your brand, you can use social media to establish yourself as a trusted mental health expert. Consider repurposing your blog content and creating videos or graphics that lead people back to your website, where they can learn more about you and book an appointment. Engaging content can help clients connect with you and better understand your approach.
You can also purchase ads on social media channels. On TikTok, Instagram, and Facebook, you can choose a target demographic — say, college students or new parents who live in nearby cities — and publish ads that show up on their social media feeds.
As always: Be mindful of the differences between your personal and professional social media presence. Set up appropriate privacy settings and take care with what is posted where potential clients can see.
3. Sign up for therapist directories
Creating profiles on therapist directories is a simple-but-effective way to take advantage of sites that have already established a significant audience.
One of the major players in the directory space is Psychology Today. For around $30 a month, you can publish an optimized profile that shares your photo, bio, specialties, fees and insurance info, and more. Potential clients can use specific search filters to ensure an ideal fit and then reach out directly to you through your profile.
Zocdoc is another popular platform that makes it easy to search for a mental health provider. Potential clients can directly book on the website, and you only pay a one-time fee when someone schedules an appointment with you. Clients can also publish reviews on Zocdoc, which can help build your reputation as a therapist.
If you want to join a network of more than 50,000 providers who accept insurance — the nation’s largest — Headway is the directory for you. Headway’s free directory helps you seamlessly book sessions with clients who wish to use their benefits to access either virtual or in-person care. And that’s not the only way Headway supports practice growth. Benefits such as fast and free credentialing, enhanced reimbursement rates, and guaranteed bi-weekly payments keep you scaling, without paying anything in return.
Google My Business is a tool that allows you to create a totally free business profile on Google that lists your contact info, location, questions and answers, and client ratings and reviews. You can use this feature to measure analytics, such as which actions people take when they Google your business (for example, visiting your website, requesting directions, or contacting you directly).
Other directories to consider include:
4. Make it easy for clients to leave testimonials
Word-of-mouth from happy clients is an important way to establish your reputation as a therapist. While some clients may recommend you to others organically, you can take extra steps to establish trust with potential patients online.
If you have a website, include links to sites like Zocdoc or Google where interested clients can leave reviews of their experience. You can also publish happy client testimonials on your site as well: Keep them anonymous, or use your clients’ feedback to describe your therapy style (“My clients describe me as warm and empathetic.”)
Direct, honest feedback can also help retain your existing clients. For example, you might find out your scheduling system is challenging to use and impacting who returns for repeat sessions.
5. Network
Consider, too, joining professional groups and attending networking events where you can build relationships with other providers who may refer clients to you if they’re not accepting new ones. You may also want to build relationships with other providers, such as psychiatrists and primary care physicians, who can refer patients to you.
Read more networking tips.